Take Our Survey! Should Freelance Transcribers Be Paid for Submitting Poor Work? #TeamBynes

Let's talk 'quality' for a minute.

Hello Subscribers. Thank you for taking the time to follow our blog. We've been pretty busy in our back office and haven't been consistent with our writing. However, I just had to take the time to post this survey.

Some time ago, we blogged several reasons why some freelance transcribers should step away from this industry. Here is the post. I honestly cannot believe that there are people out there posing as a transcriber simply to earn money. What I mean by this is there are people scouring the internet agreeing to work as a transcriber; they get hired, they turn in poor work and expect to be paid for it.

If you've been keeping up with our blog, you know that we are serious about our work. We are serious about the quality of work we present to our clients. Some of our posts talk about work ethics, the importance of listening and doing research when transcribing.

Sadly, in the past year, we've worked with transcribers who've generated sloppy work, turned it in and expected to be equally paid. And when i say 'equally' paid, I mean they expected full compensation as if the work was accurate and acceptable. It is a belief in our company that there are several factors that can influence payment. Come on, why should your client pay you for badly presented work? It's a misrepresentation on your part and it's not fair to them.

Here are several factors that can influence payment.

1. The work is presented to us in poor condition i.e. the formatting is not what we requested. 
2. The file is filled with errors, which we may present to you to show proof of our corrections. 
3. Submitting half of the work you originally agreed to do. 
4. If you miss deadlines.

You are a service provider! And like walking into a store or in a restaurant and not getting what you ordered. Well, it's the same here with transcription. It's not all the time that you get what you pay for specifically after you test a transcriber and they pass. I think it's only fair to pay for what is received. If you do shoddy work, you should be paid a shoddy rate.

Bottom line, DON'T EXPECT BYNES TRANSCRIPT AND TYPING SERVICES TO PAY YOU FOR POOR AND SLOPPY WORK.  

Please take this time to take our survey! Tell us what you think. 

I've communicated with a few transcribers that do not agree with our logic. They actually believe that I should cut them a check for a file that I had to re-do simply because they transcribed it. They'll live. However, I will say this: TeamBynes will pay you. However, it will not be at the full rate or the agreed rate. And to back this up, we have a billing policy that we have all transcribers sign before starting to work with us.


More to come on this topic.

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