Bynes Transcript and Typing Services Welcomes New Projects for Contractors

UPDATED INFORMATION: [01/26/14] We are still seeking creative people interested in lending us your talent with these project. If interested, forward your email address for the group invite.Be advised that we will need to see a record of your skills and experience.

Bynes Transcript and Typing Services is working diligently to clean off our desks. Back office support has created a list of projects that need to be worked on and completed.

This blog post is an invitation to those who are interested in lending us a helping hand. There are a variety of skill sets to match each talented contractor.

To get involved, you must be a member of our collaborative group, Yammer and apply for one of the projects.

 Types of Projects [some of them]

• Create and maintain Pinterest account
• Email marketing
• CRM maintenance
• Back office manuals

THIS IS A GREAT WAY TO EARN EXTRA INCOME!

Bynes Transcript and Typing Services

Teammembers@bynestranscriptions.com

Verbatim Transcription Rules

When you receive a transcription job and you are requested to transcribe it verbatim, are you just going to type away with your knowledge about verbatim transcription? Or are going to search more about it to be able to deliver the perfect verbatim transcription? What about retrieving clarification from your client?

Here in this post, we'll share some of the rules that you can consider for a verbatim transcription. 

But first, let's have a look at what verbatim transcription is.

According to the Merriam-Webster dictionary, verbatim means "In the exact words" or "word for word". Does this mean that we have to transcribe every word including false starts and the uhms and ahs in the file? 

Absolutely. 

Verbatim Transcription means typing out every sound and every word on an audio/video recording. You should convert the original source to text with every corresponding word and you must be skilled in doing so.

You should be able to listen attentively without ignoring the fillers and false starts. You must have a great attention to detail and the patience to clarify every word you hear in the recording. 

Aside from the obvious, here are some rules that you can follow with regards to Verbatim Transcription:

• Don't leave out the non-verbal communication

When transcribing, you may have the tendency to just transcribe the spoken word. However, when you are required to do a verbatim transcription, you must also consider the non-verbal sounds in the recording such as laughing, hand gestures, and pauses. Be sure to include those in your transcriptions.

• Note external sounds

The difference between the non-verbal communication and the external sounds is that the external sounds pertains to doors banging, phone ringing, or dog barking. 

There are some instances when clients and customers require that this should be included in the transcript. Especially for transcriptions needed for market research or qualitative research, they often want to know what's happening with the surroundings while someone is speaking. It is vital to have these sounds noted. It can be placed inside brackets and may or may not have time stamps in them.

• Capture every word (Don't paraphrase)

Since this is a verbatim transcription, you ought to transcribe it word for word even if it's not quite readable. For business transcriptions, you might not need to do this. However, if the transcription is for researchers and analysts, be sure not to paraphrase the statements and always transcribe the recording word for word. This is because the emotion is captured more when each word is transcribed. Depending on the purpose of the transcription, this will really have a big difference. So when you're asked to do a verbatim transcription, always type them word for word.

So whenever you are being asked to do a verbatim transcription, consider these three rules and you can never go wrong.
 

Meet Our New Bookkeeper - Bynes Transcript and Typing Services

Hello guys! I hope everyone is having a good day. Here at The Perfect Transcriptionist, we only want to give

you useful and insightful information that can help you further your career in the transcription arena or we give you a snippet of what it's like working in a transcription company like Bynes Transcript & Typing Services.

So for this post, we'd like to introduce to you our new bookkeeper Roxanie and what role she plays in our company. First, we'll be defining what a bookkeeper is to give you a clue on what she does and how she impacts the overall success of the company.

A financial bookkeeper's main role is to keep an official track of the company spending so when it comes to filing accounts there is an accurate trail of all the outgoings. In order to perform better at this job, one must be highly organized and also great with numbers. 

So there you have it. An overall description of what a bookkeeper is. But what does she usually do? In our company, Roxanie is responsible for maintaining our financial records which includes but not limited to accounts receivables, accounts payables, bank reconciliation, and tax preparation for the company's accountants. Generally she performs general accounting duties. She maintains complete sets of financial records, keep track of accounts, and verify accuracy of procedures used for recording financial transactions.

To be a bookkeeper, one needs to be well-organized, thorough and careful since they deal with large sums of money. And we sure are fortunate to have a bookkeeper like Roxanie who passes all these criteria.   

Say hello to Roxanie
She's over on Yammer

Bynes Transcript and Typing Services is Accepting Applications forTranscribers

Hello everyone! I hope everyone is having a good day. We'll be making your good day even better with our good news! We are accepting applications for transcribers!

If you're someone who is looking to earn extra income and have experience in transcribing, we are looking for you. If you know someone who's looking for work and fit our criteria, give them our contact information.

 

As a company, we want to make sure that we have acquired the right kind of people. Hence, we require applicants to take a test to see if you are a good fit for the job. Newbies don't need to worry about this. If you can pass the test and you've done some practicing yourself, then you may just land a job here at Bynes Transcript & Typing Services. Applicants are required to have an odesk account. So feel free and don't hesitate to send us your applications at teammembers@bynestranscriptions.com and we'll make sure that the process will be seamless and smooth.

P.s. join us in our new collaborative site, Yammer. Ask for an invite. 

Freelancers: What's Your Worth? (A Guide to Calculating Your Hourly Rate)

How much should I charge? As a budding freelancer, you might that question and wonder how much you should ask for your services. Or yet, if you are an experienced transcriber, as you become more adept at what you do, you may begin to wonder on when you should increase your hourly rate and how much. 

Setting rates can seem like it's one of the most complex parts of freelancing but it doesn't have to be like that. Whether you are a newbie in the world of freelancing or a pro, it's quite important to set reasonable rates that will allow you to attract clients and employers without undervaluing yourself.

The first thing that you must do is to determine the lowest equivalent hourly rate you are willing to work for. If you are just starting off as a part time freelancer, you can calculate this depending on how much you value your time. You need to work for an amount of money that puts you in the right mindset to deliver a commendable service. If you do anything less, you may deliver poor work and end up damaging your reputation. As you develop as a freelancer, this may increase based upon how much you want to earn.

Next is the value of your service. It's essential to view your work through the perspective of your clients and from a commercial perspective. You can ask questions like: How will my work benefit the client? How will it affect their bottom line? The answer to these questions will dictate a part of the amount that you can charge. 

Aside from that, you should also consider the competition when calculating your rate. You should check on how others in the same level as you charge. If you find freelancers who charge cheaply while others charge more, you should always consider the average of it. Note that charging cheaply can mean a compromise of the quality of work they provide. So if you charge at a very low rate, clients and employers may think that the quality of your work is not excellent. Always take the quality of work that you can give into consideration. Not just on competition alone.

Finally, if you still have a hard time in calculating your hourly rate, you can check out the FreelanceSwitch Calculator to give you a guide based on your costs, number of billable hours and desired profit. It will only take you about 5-20 minutes to complete it depending on much you spend time as you give each calculation.

Dealing with Homophones Part II: Why It Is Important To Understand Their Meanings

On a previous post we had about Homophones, we mentioned that as a transcriptionist, you must consider the group of words surrounding a homophone as this can impact the whole transcript. You must also have a wide English vocabulary so that you can determine which is the correct word to use. It's important that you know their meanings so that the transcript will make sense.

If you don't know how to deal with homophones the right way, it can be a real fuss. Words can get mixed up and meanings of the sentences won't make sense at all.

Let me give you some examples on some homophones: the definitions of each words and how to identify which words to use.

"...will basically sell products..."

"...we'll basically sell products..."

Notice that both fragments make sense. "Will" is a verb expressing the future tense while "we'll" is a contraction of "we will". So which of the two should you use?

If you only heard these words without listening to the preceding one, you will definitely have a hard time figuring out which one to use. However, if you found out that the preceding word is "you", then you will know which one to use. It will be the first set of words. So it's not only important that you know what "will" and "we'll" are, it's also important that you determine the word/s before it.

Here's another example:

"...by that item..."

"...buy that item..."

It's hard to determine which word to use in this one. But if you know the preceding words are "when you", then you'll know which one to use exactly. If the words before that are "place a check mark", then you would choose the first one. Of course, this is assuming that you know their meanings already. "By" is a preposition identifying the agent performing an action while "buy" is to acquire in exchange for money or its equivalent.

Transcribing is not just listening intently to an audio or video recording. It's not just about typing what you heard. It's about understanding the material that you are transcribing especially in this context. It's about making sure that the sentences are coherent with each other and they make sense.

So whenever you encounter homophones, make sure to listen and understand the material you are transcribing. It will create a really big difference to your transcript and to the overall quality of your work.

Www.bynestranscriptions.com

What words are you having issues with? LEAVE A COMMENT IN THE SECTION BELOW

Our Administrative Assistant

Ellen, Admin Assist. Bynes Transcriptions

Today, we'd like to introduce to you our administrative assistant. Ellen Flores. She plays a very important role in the business as a whole. We'd like to discuss how Ellen's contributions to the growth of the business as well as her tasks, expectations and responsibilities within the company. We are happy and proud to have her on our team.

An administrative assistant, in any functional business, handles all or most of the day-to-day tasks to make sure the office is running smoothly. Some of Ellen's responsibilities are, but not limited to recruiting new applicants, testing, the screening process and initially filtering the applicants out to see if they are suited for transcriber positions. She is responsible for making sure every applicant hired is competent enough to do their assigned tasks.

Other than recruiting new applicants, Ellen is also responsible for capturing leads from various resources and closing clients' accounts. She's also involved with some of the marketing, such as following up with clients and leads. To top it off, Ellen takes part in filling in with some of our transcription projects, maintaining our CRM database and logging in information and tracking figures across all of our company departments..

Ms. Flores has come to be a very important asset with our company. She's been employed with Bynes Transcript and Typing Services since November 2012. Her scope of responsibility is not only limited to administrative and marketing, but also to the actual services of the company. Hence, she plays a very important role in the business.

Being an administrative assistant requires one to be flexible, organized and skilled when it comes to handling major parts of the business. It's not an easy feat so, we definitely consider the importance and the value of Ms. Ellen Flores as our administrative assistant for our company.

Use the comment box below to say hello to Ellen!

Top Websites Hiring For Transcribers

Are you looking for a transcription job and are confused on where to start? Do you want to know if you will qualify as a freelancer transcriptionist? If you answer yes to these questions, then you're in the right place.

With so many websites hiring for transcribers, it's hard to find which ones are credible and offer reasonable rates. If you're just starting with the transcriptionist career, you may find yourself consulting Google, but you never know if the ones you are applying at is genuine and offers a reasonable rate. With this list we present here and aside from Bynes Transcript and Typing Services, you will be able to find legitimate websites hiring for transcribers at reasonable rates.

1. Odesk

Odesk is not new to the online job marketplace. In fact, it is dubbed a the world's largest online workplace.

You may have heard of it and it not only gives opportunities to transcribers around the world, but also to different sorts of jobs and professions. There are millions of employers, freelancers, and thousands of job opportunities inside Odesk and with regards to transcription jobs, the qualifications depend on the employer and job being considered.

There are some transcription jobs requiring you to be an expert transcriptionist while some are open to beginners. There are also some which are just there for a short time while others are offering long-term transcription jobs. 

What makes Odesk stand out from the rest is that they have a payment option where you can guarantee that you will be paid. If you are unsure if an employer is genuine or not, you can choose the jobs with the hourly payment option since Odesk guarantees you that you will be paid for that.

You can check out the Odesk website for more information. 

2. Capital Typing

With Capital Typing, you'll be able to acquire a job not only as a transcriber, but also Secretarial Services and Office Administration, Data Entry, Online Customer Support, and Language Translation Services. They are currently seeking qualified people to offer professional business services to their clients and you can check them out at http://www.capitaltyping.com/employment-application

3. T'NT Transcriptions 'N Translations

T'NT Transcriptions 'N Translations is a U.S.-based company offering transcriptions and translations services. They are hiring new transcriptionists and gives an initial test before they hire someone. They are also looking for individuals who are reliable and can meet deadlines. Their website is http://tntmiami.com/about-tnt/ and you can email them at cgonza@tntmiami.com

4. Elance

Elance is another online workplace where you can find transcription jobs. It's similar to Odesk where you can not just transcription jobs but also all sorts of freelance jobs. The qualifications per job also varies per employer. You can check out more about this at www.elance.com/

5. Lead Transcription Service

Lead Transcription Service is a specialized company offering medical, legal and general transcriptions. You can opt for this company to start your transcriptionist career and become better at it. They are looking for people who are exceptional. If you are interested in applying here you can send them an email and an updated resume at careers@leadtranscriptionservice.com

There are a lot of companies and online workplaces out there and this is just a list to get you started. Once you entered the transcriptionist profession, you'll never regret it as there are plenty of opportunities for you to monetize and grow.

Dealing with Homophones: Words That Sound Alike But Have Different Spellings

In transcribing a recording, you may encounter words that can have different spellings and meanings. You may be wondering on what the correct spelling is and you may get confused as to what the word should be used. So how do you deal with these?

Words that sound alike but have different spellings and different meanings are called Homophones and to be a competent transcriber, one must carefully consider this group of words as this can make or break a transcription project. 

To be able to distinguish one word from another, you must be knowledgeable in the English vocabulary and you must know the meanings of each word so that you can take it into context and find out which one is the best suited word. 

Here are some of the words that one can get confused and are often misused when it comes to transcribing:

• There, They're and Their

You can notice that these three words are simple to read, but are often the most misused. Especially when you are listening to a recording, one can mistake a "There" for a "Their" or a "They're" for a "There". The best way to deal with this is to understand first and foremost the meaning of these words by stopping first at transcribing and looking them up in the dictionary. Once you have gotten a good grasp of their differences, listen to the recording once again and take each word into the context of what is being said. Then compare which one makes sense the most.

Other homophones that are often misused include the following:

• Right, Write
• His, He's
• To, Too, Two
• Hear, Here
• Weight, Wait

This are just a few of the many homophones that are commonly muddled. Be sure to improve your English vocabulary to decrease the chances of committing this mistake and consult your dictionary as a grammar or a spell checker may still accept a wrongly used homophone.

Transcription for Starters

For newbies who are just starting the Transcriptionist Career, transcribing can be a daunting task especially if you've been given an audio where you can barely hear what the speaker is saying and has a lot of noise around it. You'll end up getting frustrated without finishing the job. You might be confused as to what equipment you need to prepare or what software to use in order to transcribe effectively and efficiently. To have some clarity in transcribing, here are some snippets of what you can do to start transcribing away.

Transcription Software and Headphones

First and foremost, you need a transcription software and headphones that you can become comfortable with. The software must have all the functions and features necessary to transcribe seamlessly and that it must be user-friendly as well. There are many transcription software that you can choose from and here are just some that you can try out for yourself. You can weigh out their pros and cons to find the one according to your preferences.

Express Scribe - It is a free transcription tool that can both run on PC or Mac. It's one of the most popular transcription software out in the market so go ahead and give it a try.

InqScribe - With Inqscribe, you can caption and transcribe audios. It's very useful when it comes to transcribing and it quite easy to use. You will be able to work faster and more efficiently in using this tool. InqScribe comes with a price but you can, however, download a 30-day trial so you can try it out for yourself.

EureScribe - EureScribe is another software which can help you in transcribing audio files and supports a lot of audio and video formats. You are sure to face transcription challenges with ease using this powerful software.

With regards to the headphones, make sure that both channels are working and are enough for you to hear every word spoken from the audio.

Keyboard Shortcuts

Once you have selected your preferred transcription software and downloaded it, you will now need to set up keyboard shortcuts that you are most comfortable with. If the software that you are using is user-friendly, you will be able to find the settings on how to change this base on your preference. 

Audio Transcription

Now that you have set up your transcription software and keyboard shortcuts, all you need to do is upload the audio that needs transcribing and then start away.  

If you are transcribing an audio wherein the speaker speaks very fast, a lot of transcription software has a key to slow down the audio. This will make it easier for you to clarify what the speaker is saying. Then you can just return it to the normal speed by pressing another key when it's not hard to understand anymore. This is to save time in transcribing.

Proofreading

Now that you have finished transcribing the file, another important thing to do is to proofread your transcription and find any spelling, grammar, punctuation and comprehension mistakes in it. You must have a good command of the English Grammar, Spelling, and Reading Comprehension to make sure that the transcript is impeccable. And after that, you can then format the transcript based on your template to retain consistency.

Now this does not constitute all there is to know about Transcription. This is just the beginning and it will take a lot of practice and a lot of transcription jobs before you get a hang of it. Be sure to practice always and find ways to become better at transcribing.

Are you a newbie and would like to share your experience? Post it in the comments section below.

Proofreading and Transcribing Comes Hand In Hand

Working as a Transcriber

Working as a transcriber also requires you to proofread your transcription. It may not apply to all, but it's quite essential to proofread transcriptions as it enhances the quality of your work. Also, you get to avoid unnecessary grammatical errors, punctuations and typos just because you typed them by mistake in the first place. Mistakes like these can never be avoided when transcribing. That is why it is important to proofread after every transcription job. 

One of the main goals about transcription is to provide an accurate and lucid transcription to the client requesting for the transcript. Clients and customers who receive badly transcribed documents with typos and improper grammar would start to wonder if they have hired a professional transcriber. Being a professional transcriber takes time and effort. One cannot easily become a professional transcriber simply by knowing how to type and listen accordingly. It is a skill that is mastered with time and with conscious efforts to develop it. Proofreading is part of that skill.

Here are some guidelines to consider when proofreading a transcript:

• Always consider the clients'/customers' needs on his/her request to have a file transcribed. Clients have different needs and you must cater to them based on their instructions and how they want the outcome to look like. How they are going to use the transcript is also important to know so that you can customize based on their uses of it.

• Consistency. When proofreading, you should have consistency in mind so that your transcript can easily be understood. Double check the formatting, layout and style of your transcript to make sure that they are consistent all throughout the document.

• Completeness. Be sure to check that you have transcribed all the important sections of the file being transcribed and that you didn't miss anything. That's what constitutes completeness.

• Correctness. As you proofread the transcript you have just made, always check the correctness of the spelling, typography, layout, and grammar. This is where most transcribers get wrong as they transcribe the file away. Simple words can get their spelling scrambled up and it only takes a careful proofreading job to identify it. Make sure to consider the correctness of the whole document when proofreading.

In this ever-changing world where time is very valuable, people may overlook the little details just to accomplish a project, task, or job. Transcribers are no exception in this. Quality should not be compromised over quantity and if quality is not to be compromised, proofreading is as important as transcribing.

Do you proofread? Share your story in the comment section below

Hello, I'm Ruby with Bynes Transcript and Typing Services

New News

 New Office Assistant

Hey everyone! It's quite an honor working with Bynes Transcript and Typing Services and although I'm still quite new to the company, I can say a lot of good things already about them.Working with them is such a great experience.

Bynes Transcript and Typing Services

My name is Ruby  


By the way, I'm Ruby, the new clerical assistant and you'll be reading a lot from me from this blog. I'll make sure to bring you up-to-date and informative posts pertaining to everything you need to know about transcriptions and how to be an established and respected freelance transcribers.

As a clerical assistant of this wonderful company, I am in charge of delivering tasks and projects in a timely manner on a daily basis depending on the needs of the company.


It's quite an honor to be working with the Bynes Transcript and Typing Services Team and I am definitely looking forward to many more years with them.

Aside from that and from updating you with news and informative articles and helpful tips of being a freelance transcriber, I will also be the one to update you about the whereabouts of Bynes Transcript and Typing Services on social networking sites such as Twitter and Facebook. This is to ensure that you get the information you need at the time you need them.

Well, these are just some of my responsibilities. I look forward to working with the Bynes Team and to give you read-worthy articles to help you with your Freelance Transcription career.

Say hello to Ruby

[In the comment box below, take this opportunity to welcome Ruby to the team!]

What's Been Happening Lately at Bynes Transcript and Typing Services

Follow ups and updates

Some time has passed since our last post. It's been about two months since our last post. And there is good reason for it.  +Frann Bynes and her team are working on a couple of projects - projects with deadlines.

• Income Taxes
• End of Fiscal Year approaching
• 8th Business Anniversary
• Training 
• Marketing and Anniversary promotion.

It seems like all of these events are due in March, no later than April.  Nevertheless, we are making it happen.

I was talking to a colleague about a product she is selling that was made specifically with transcribers in mind. 'Transcription Boot-Camp'. This is a program that will walk you through step by step in every area of the transcription industry from developing your skills, learning how to listen, marketing and so much more.
This program is perfect for the freelancer transcriber that wants to leap into this industry as a career.

Work with me. I will be uploading 'boot-camp' information soon. This product is really worth it and a smart investment. Invest in you, your business-your life.

Stop by our facebook page to wish us an 8th Anniversary. Yes, we've been taking care of you and your business for years.

  
To show our appreciation, we are taking off 15% on all transcription orders. To get started, click here.

Join Our Team! Job Opportunities

This year is looking good and moving along pretty fast. It's already mid-January. The Bynes Company has jumped on board with various projects this year. See projections. In turn, we will be needing your help. As most of you know, our recruiting is done on Odesk. We suggest you create a profile, take the necessary tests/quizzes, upload your portfolios and list all of your job experiences accordingly. An incomplete profile will not yield possible results in your job search.

For contractors - working on Odesk gives you the opportunity to generate a healthy income by working with more than one client at a time.

• Odesk allows you to quiz yourself to see where you are with your skills

For Clients - working on Odesk provides an all in one Human Resource and Management platform that's reliable and safe. It allows clients to bring in their off line team as well as hire new team members directly from the site.

Bynes Transcript & Typing Services is constantly posting ads for assistance to handle projects of all types and sizes. Currently, we hired a web designer to re-design our website, which is going on right now.

Here are our departments

Accounting
Administration
Marketing
Billing
Customer Service
Account Support

Positions within these departments 

Transcribers
Proofreaders
Social Media Specialists
Marketing Phone reps
Accounting-Bookkeepers
Clerical Specialist
Writers/Bloggers

At any given time, and if you're looking, we will have an ad posted for one of the mentioned positions. The opportunity is there.

Bynes Transcript & Typing Services is on Skype!

We want to hear from you!

Hey, we're on Skype now. Skype is another medium we use to communicate with team members and potential clients.

Our Skype ID: Clericalgeeks

We love using Skype, so much so that we've downloaded the app to our phone.  [Fabulous features: chat messages, file sending capabilities, phone and video]
Send us a text chat message and we will contact you


Team Community
To join our community, simply request an invite.

Why join?
Along side this blog, our community keeps everyone update with news and events. We hold our meetings there and collaborate on projects. Centralizing a location on the internet makes it simple to stay organized. Ask for an invite today!

Email address
The email to reach someone in our organization is:
teammembers@bynestranscriptions.com
Note: We are looking for bloggers to contribute to this blog. Contact us.

Bynes Transcript & Typing Services
BynesTranscriptions.com

Is General Transcription a Career Move for You?

Let's get this New Year started!

Hooray! You've made it past the proverbial 'end of the world' scare featured on December 21 2012 and a few hours ago, wished and prayed a new year in. Like we said, you made it.  Now what? January 1st is here already knocking on the door of tomorrow. Time to start thinking goals, objectives and career.

Why we created this blog

Goals, dreams, minor pursuits, success, stability. Whatever your aspirations are, we want you to know that we know exactly what you're thinking and your thoughts are probably up in the air about what you want to do. Okay, so our industry is transcribing and if you've subscribed to this blog, chances are, transcribing is your industry too.

This blog was designed with you in mind, the freelancing transcriptionist, the freelance worker who transcribes for a living. If you're just starting out, you'll soon realize that this industry can be a scary place simply because there is a tremendous amount of competition. There are several niches to choose from and loads of do's and don'ts to follow. If you've been in the business for a while, then you know exactly what I am talking about. New or not, we want you to take a look around here, feel comfortable and grab all of the information we have to share with you.


Why we consider our freelancers to be a part of our team

Freelancers are considered team members with Bynes Transcript & Typing Services because they are just that  - a team. I have to tell you most of the time, if it wasn't for our team, we'd still be back there purchasing 'liquid' white out from Office Depot to correct type writer errors! Funny, huh? Our members are diligent in providing the best work on the planet - yes, the planet! They're dedicated, they communicate, they improvise if need to. These are traits worth fighting for when you're working with people.

How are we able to pick such pristine workers?

Passion for what you love to do

It's all a part of our interview process. No, we do not grill our candidates. We simply ask them a series of questions about themselves, past experiences working online and to give a detailed description of the most challenging project they've worked on.  We do this to be able to learn more about each person that will be potentially working with us. I observe how they answer just as well as what their responses are. Believe it or not, you can learn great things about people this way. In my organization, I look for compassionate, patient, well-mannered, leader-ship type candidates to become a part of our team.

More to come

There is more information to share with you, which will be distributed on a weekly basis. Please feel free to comment in the boxes below in each post.

Take our poll!
Take a minute and take our poll, thanks.
http://polldaddy.com/poll/6802167

Senior team member and captain,
Frann